I live in North Wales. Having driven family to a Manchester hospital where a person was seriously ill I accidentally drained my car battery by leaving lights on. I called for AA assistance first of all it took a long time for the engineer to turn up, when he eventually did he connected up the battery to a contraption and immediately adviced me to replace the battery for a new one he had on board. It happend that the battery he said was no good I had bought from Halfords some two years previous so I said no thanks just jump start me and I will take my chances. Being an older type diesel once started they wouldn’t normally stop without the alternator being naffed which I knew it wasn’t. I drove the car home even stopped at Chester Services on the way with no trouble, indeed the same battery was in the same car when I sold it some years later.
Next and worse. I accidentally filled my diesel car with petrol in a Shell filling station where I have since learnt others have made the very same. It happened on a bank holiday 25 miles from home in a mountain area with no repair shop anywhere near. Now I have always paid “full relay” for what I thought was peace of mind, When it was explained what I thought I’d done the AA flatly refused to come out without my agreeing for them to bring with them a(unknown to me)fuel expert which I didn’t want at my expense due to the problem being self inflicted. I wanted my car to be taken home to my own mechanic to look at, not only did the AA refuse to do that they would not even attend the breakdown to make an assessment. What on earth was I paying relay for?

If you want to make a point, beyond just sounding passionate and slightly embittered, citing a few correlating facts would help your case.